CCTV Operator Training

About the CCTV Operator course

This four day course is for public space surveillance CCTV operators requiring a Security Industry Authority approved qualification to apply for a CCTV operator licence.

Successful completion of one multiple choice CCTV exam and a practical assessment leads to the award of an EDI qualification Level 2. This is an approved qualification for licensing purposes.

Course Content

Core Learning for Common Security Industry Knowledge

Session 1: Awareness of the Law in the Private Security Industry
Session 2: Health and Safety for the Private Security Operative
Session 3: Fire Safety Awareness
Session 4: Emergency Procedures
Session 5: The Private Security Industry
Session 6: Communication Skills and Customer Care

CCTV Operations (Public Space Surveillance) Specialist Module

Session 1: Introduction to the Roles and Responsibilities of the CCTV Operator and Other CCTV Staff
Session 2: Codes of Practice, CCTV operational Procedures and Guidelines
Session 3: CCTV Equipment and its Operation
Session 4: CCTV Control Room Communications and Access Control
Session 5: CCTV Legislation
Session 6: Dealing with Incidents
Session 7: CCTV Surveillance Techniques
Session 8: Emergency Procedures in the CCTV Control Room
Session 9: Health and Safety at Work in the CCTV Enviroment

This course is conducted using a mobile cctv unit.

Course Location

Solution Six holds courses in a number of locations in the Midlands.

Stansted. Convenient for Essex, Cambridgeshire, Hertfordshire, Greater London.
Cambridge. Convenient for Cambridgeshire, Suffolk, Essex.
Peterborough. Convenient for Cambridgeshire, Lincolnshire, Leicestershire, Northamptonshire, Norfolk.
Bedford. Convenient for Bedfordshire, Northamptonshire, Buckinghamshire, Hertfordshire.

Find out more

Read more about the CCTV Operator training course from Solution Six.